Order and Collect

This complimentary service offered by Castle Towers enables customers to collect their purchases from designated parking bays located in Red Car Park, while staying in your car.

The Process

1. Customers order and select the delivery option of 'Order and Collect'.

2. We will then package up your purchased items and attach a tag with a unique number.  The package will then be given to Castle Towers Customer Service.

3. We will then email you the unique tag number to quote. Collection ONLY available between 10am to 4pm, Monday to Sunday.

4. The designated pick up point is located in the Red Car Park (accessible off Eric Felton Street) next to the centre entry doors that lead up to Aldi and Kmart.

5. Once you enter the car park simply follow the Order and Collect signs to the pick-up point located in the parking bays near the centre entry doors. A member of the collection team will be there to greet you on your arrival. Photo ID will need to be shown when picking up.

If you have any question about the process please phone 0424 485 244 or email sales@ozpopculture.com.au.